I am trainee full stack developer with experience in developing small web applications. I am able to work collaboratively in a team environment, using communication and problem-solving skills acquired during 2 years as a technical support representative. I have a strong passion for learning and continuously improving my technical skills.

Technical skills

Frontend: HTML, CSS, Bootstrap, React, JavaScript

Databases: PostgreSQL, MongoDB

Backend: NodeJS, RestApi, Express

DevTools: Git, Docker, Postman

Experience

09.2021 - 07.2022

Diia, Ministry of digital transformation, Kyiv

Technical support representative

Support Diia application

  • Resolving customers’ issues during interaction with government structures via Diia app
  • Reporting technical cases to developers’
  • Testing beta-versions updates of app and reporting technical interaction experiences
08.2020 - 08.2021

Conduent Czech Republic s.r.o., Prague

Technical support representative

Support iPadOS, iOS, watchOS software

  • Providing effective solutions of the technical problem according to customer’s issue in the shortest possible amount of time
  • Reporting the effectiveness of actions taken in accordance with the customer’s technical problem
  • Receipting and processing large number of technical cases

Education

2015-2019

Journalism, bachelor degree

Borys Hrinchenko University

Languages

Ukranian(native)

Czech (fluent)

English (intermediate)

Spanish (elementary)

Russian (try to forget)